Click here to return to newsletter page Mail Rules can be a vital tool when used within your Group Mailbox.  You can create mail rules that automatically process incoming and outgoing messages. For example, you can automatically assign messages to specific users, move messages to different group mailboxes, send [...]

Click here to return to newsletter page Intelligently utilizing our client’s resources to assist their customers is what Emailtopia has always encompassed. In today’s world of extreme specialization, organizations continue to develop more dynamic workflows, more so than ever a resolution for a customer email transaction can require multiple [...]

Click here to return to newsletter page Why do we recommend you set your users’ “Max Messages” limit to between three and five messages? A busy inbox can have a pile of messages arriving in a short time. Particularly in workplaces where your customers don’t necessarily keep the same [...]

Click here to return to newsletter page While many Emailtopia deployments begin in a single department, there are several other teams of a typical organization that can benefit from the Emailtopia Response approach to managing their team inbox workflow. Customer Service is where many Emailtopia journeys begin. The ability [...]

Click here to return to newsletter page Whether you experience an issue or if you need help with any of our features you can contact our knowledgeable and experienced support team at Emailtopia. To contact Emailtopia support Email us at support@emailtopia.com or call us at +1 (416) 239-4826 and select [...]