Team Email Management for Manufacturing & Engineering

From requests for quotation to approval of technical drawings, the manufacturing and engineering sectors rely on email for critical documentation all day, every day.

Quality and timeliness are the watchwords in business as well as in communication. Emailtopia’s Response gives manufacturers the tools for both, by enabling efficiency in email workflow management, and providing unsurpassed audit and reporting functions for managing email conversations.

Response offers:

  • Workflow optimization – automated responses, rules-based message distribution, and more

  • Integration with other systems – including common CRM and ERP systems, allowing sales, service and accounting team members to be more efficient

  • Audit and archive – resolve any confusion about exactly what was said to whom and when, with Response’s powerful archive and search tools


Emailtopia has compiled some documentation that explains in detail how Response works.


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Emailtopia Response lowers the cost of transactions involving email by streamlining, automating and personalizing the entire inbound email lifecycle for group mailboxes. This includes intelligently routing inbound emails to agents, facilitating accurate and prompt responses and providing the tools to measure and audit email interactions.

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Case Studies

We’ve added several case studies for you to look through for a more in depth idea of how Emailtopia Response has been implemented in different industries. If you’re wondering how Emailtopia could help your company, contact us today.