Transportation and logistics businesses rely on timely and accurate communications to thrive. From timely presentation of customs documentation to clear a shipment across a border, to responding to a customer’s request for a quote for an LTL shipment, the go-to format for any transactional communication is an email.
And time is of the essence. Minutes count when it comes to turning around a rate request or a quote; timeliness of customs paperwork is critical to clearing shipments. Oftentimes, the priority for handling a message will not be as simple as “first come, first served.” Emailtopia has even implemented custom scripts and email routing rules for some customers that prioritize messages according to the order in which shipments will arrive in port.
Emailtopia has been solving email workflow and management issues for clients in the transportation industry for almost two decades. Among many other features, Emailtopia Response provides: