Emailtopia is committed to the responsible use of information and protecting individual privacy rights on www.emailtopia.com and through our platform services. We aspire to protect customer privacy through the design of our products and processes and through other information security safeguards. We also strive to promote transparency through customer education initiatives, privacy principles and policies, and appropriate opportunities for customer choice, access, and correction with respect to personal information accessed or stored within our Infrastructure.
What personal data we collect and why we collect it
When you fill in a form requesting a demonstration or white paper, submitting a support request, or seeking additional information from Emailtopia, the site generates an email which is sent to Emailtopia. Your email address will be distributed within Emailtopia’s support, marketing and sales teams in order to respond to your form submission in the most appropriate way. We also collect your IP address and browser user agent string in order to help prevent spam.
When visitors leave a comment on articles anywhere on the site we collect the data shown in the comment form, and also the visitor’s IP address and browser user agent string (to help spam detection).
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Some of the systems that Emailtopia uses to manage customer data are hosted by third party providers. In accordance with those organizations’ own privacy policies, your data is protected within those providers’ infrastructure. Emailtopia will not sell, give away, or otherwise share your data with any other third party. This includes personally identifying data that you may enter on web forms on this website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have left comments or submitted forms on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Form submissions are handled through Emailtopia’s own email gateway, which feeds information to the appropriate Emailtopia team inbox (yes, we use our own software!) from where it may receive an automated response or be assigned to an individual to process your request.
How to contact Emailtopia